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SloopStack

SloopStack Manager / Everyday use

Licenses, updates and support in Manager

Use Manager as a starting point and open each product for its detailed settings.

Check access and versions

  1. Open Products or the overview to review the installed version of each compatible product. Open Licences to see the license information provided by those products.
  2. If a summary is missing or unclear, open the product’s own license screen. Review your plan and activations in SloopStack Account for purchase-related questions.

Review updates

  1. Check the updates area for available releases. Take a backup and read the product’s release guidance before installing.
  2. Use WordPress’s update workflow to install the releases you choose. Checking for an update does not install it. Recheck the relevant public pages after an installation.

Ask for help

  1. Open Support and generate the available technical summary. Review it and add the steps that reproduce your issue.
  2. Submit the report through your SloopStack support account. Product behavior, an account billing problem and a hosting outage need different details, so identify which part is failing.
Need a hand?

Include your product, installed version and the step where you got stuck.

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