Chess Suite / Meetings & governance

Manage minutes and recordings

Find saved meeting records and check their storage and access.

Review the record

Open Meeting Records or use Open recordings & minutes from the meeting editor. Select the meeting and check that its minutes and any recording are present.
Read the saved minutes and confirm that decisions and follow-up tasks are complete. Check the recording’s saved status; starting a recording is not the same as successfully saving one.

Review the meeting record’s viewing permissions separately from the meeting’s public event audience. Test with a user who should have access and one who should not.
If your installation uses Google Drive archiving, connect and review that service through the meeting settings. Without a Drive connection, recordings use the private website archive described by the product.
Confirm the destination and successful save before removing another copy. Follow your organization’s retention process when deleting recordings or minutes.

Check the meeting, recording status and storage connection. Record the meeting time and the error shown rather than repeatedly starting another recording.
Ask support with the meeting identifier, installed version and storage-related error. Avoid sharing private meeting content unless it is needed and you have permission to share it.

Need a hand?

Include your product, installed version and the step where you got stuck.